Refund Policy
- Home
- /
- Refund Policy
1. Joining the Tour
Clients must join the tour on the scheduled date, time, and meeting point.
No refunds will be given if the client:
- Arrives late
- Leaves the tour early
- Misses any part of the itinerary
2. Discontinuation of Tour
If a tour is discontinued by the client for any reason (illness, lost documents, personal matters, etc.), no refund will apply for unused services
Failure to reach the tour starting point for any reason is treated as a no-show, with 100% cancellation charges.
3. Pre-Tour Services
If a client uses pre-tour services (or airline tickets booked under offers) but does not join the main tour, it will be treated as a no-show, and no refund will be issued.
4. Conduct
Blu Axplore may remove any client from a tour if their behavior affects safety or the experience of others.
No refund will be issued in such cases.
5. Liability
- Blu Axplore’s liability is limited to the amount paid for the tour.
- Consequential or incidental losses are not covered.
- Independent suppliers (hotels, airlines, etc.) have their own policies.
6. Travel Insurance
Clients are strongly advised to purchase travel insurance at their own cost.
7. Price Changes
Tour prices may change due to:
- Fuel increases
- Airline/rail fare changes
- Seasonal surcharges
- Currency fluctuations
Any increase must be paid before travel.
8. Claim Period
Any claims or complaints must be submitted within 7 days after the tour ends.
9. Promotional Offers
Blu Axplore may withdraw or modify any offer or discount at any time unless a written confirmation states otherwise.